I - General Provisions
By placing an order on our website, the buyer expressly acknowledges having read and unreservedly accepted these general terms and conditions of sale. These conditions take precedence over any other document from the buyer, unless otherwise agreed in writing.
II - Payment Terms
Unless otherwise expressly stated in the sales contract, all our invoices must be fully paid before the shipment of the goods. Any late payment will automatically incur, without prior notice, a late payment interest of 1.5% per month on the total amount due. Additionally, a fixed indemnity of 15% of the outstanding balance, with a minimum of €65, will be charged as recovery costs. These charges are due without prejudice to any legal proceedings and associated enforcement costs.
III - Liability and Transport Risks
All shipments are made at the buyer’s sole risk, even when the delivery is carried out with prepaid shipping. We disclaim any responsibility for potential damages, losses, or deterioration occurring during transport.
IV - Claims and Returns
Any claim regarding non-conformity or damage to delivered goods must be reported to us by registered letter with acknowledgment of receipt within eight days from the official receipt of the products. No return of goods will be accepted without our prior written consent.
V - Delivery Time
The delivery times provided are for information purposes only and do not constitute a contractual commitment. Consequently, no order may be canceled due to a delivery delay. No financial compensation or indemnity can be claimed in case of a delay. In case of force majeure or any other unforeseen event beyond our control preventing the fulfillment of our obligations, Centurybox shall be released from any obligation without any claim being made by the buyer.
VI - Order Cancellation
The buyer has a period of five days from the order date to notify us of any cancellation request by registered letter with acknowledgment of receipt. In this case, the incurred costs shall be borne by the buyer. Any commercial offer not immediately accepted is considered non-binding. Furthermore, the signature of the proof print (BAT) by the customer constitutes final approval of the print file. Centurybox cannot be held responsible for any errors or omissions detected after printing.
VII - Retention of Ownership
Centurybox retains full ownership of the delivered goods until the buyer has made full payment. Until full payment is received, these goods remain the legal property of Centurybox.
VIII - Jurisdiction
In the event of a dispute regarding the interpretation or execution of these general conditions, only the courts of Brussels shall have jurisdiction.
IX - Intellectual Property
All graphic and conceptual elements designed or adapted by Centurybox, including graphic designs, logos, layouts, images, and packaging models, remain the exclusive property of Centurybox. Any reproduction, modification, or use without written authorization is strictly prohibited and subject to legal action.